Do I need a credit card to make a booking?
Yes – to book a room or one of our hotel packages, you will need a credit card. This provides extra security and allows us to guarantee your reservation.
Can I book more than one hotel package at once?
Unfortunately, our hotel packages can only be used individually, and not with other promotions or discounts. However, we more than welcome you to join us for another stay if there is a different package deal you would like to use at our Sheung Wan hotel.
What is your cancellation policy?
We understand that plans change and sometimes you need to adjust your dates. Because of this, we have a flexible cancellation policy for each hotel offers. To know more, please contact us at firstname.lastname@example.org.
What is the best way to get to the Figo?
If you’ve booked one of our exclusive hotel package deals, there are several ways you can make your way to the Figo in Sheung Wan. If you’re travelling directly from the airport, consider taking the Airport Express and then MTR to Sai Ying Pun. Alternatively, you can take a taxi, bus, or contact our reservation team to book a limousine. Find out more about these transport arrangements.
Can I bring my dog to the Figo?
Yes, the Figo is one of the Sheung Wan hotels that welcome dogs. Check out our hotel promotions to understand more what’s included in the package.
We also offer dog grooming services for your dogs to enhance the experience – read more about our dogcation offer.
What kind of facilities do you offer with these hotel promotions?
When you book one of our hotel offers and stay with us in Sheung Wan, you can access the facilities in our hotel such as the lounge and gym. If you would like to use the Flex Room privately, please feel free to contact us for more information.
Where can I learn more about the Figo’s neighbourhood?