COVID 19 UPDATE

Travel Update: 15 / 03 / 2021

Our Commitment to “Staying Safe”

In view of the outbreak of the novel coronavirus (COVID-19), the safety and the wellbeing of our colleagues and guests at the Figo remains as always, our top priority.

Along with existing high standard of cleanliness, High-touch areas in our guestrooms are treated with Disinfectant & Deodorization spray that’s alcohol-free, non-irritant and sensitive to skin. We use hypochlorous acid & water that kills 99.99% of bacteria, viruses, fungi and spores without harmful residue. Perfectly safe for babies, humans and dogs.

As we continue to remain vigilant and implement stringent measures, the following safety protocols has been implemented:

Face Mask

​Guided by local and international health experts and in compliance to government regulations, wearing a face mask is mandatory in all common areas within the hotel premises, with the exception of eating, drinking or exercising in the designated areas.

When not consuming food or drinks in the lounge, please keep your face mask on.

Your Arrival

Health declaration forms must be completed by all guests on arrival

A welcome pack (hand sanitizer, sanitizing spray, face masks etc.) is readily available for guest use

Temperature check is mandatory for all parties entering the premises and before approaching the Guest Services counter

Guest Rooms

Careful disinfecting protocol of all high touch areas (e.g. remote control, light switches, telephone, air conditioning controller etc.) using hypochlorous acid & water

All drain outlets are regularly disinfected using 1 in 49 diluted household bleach

Figo Clean Seal

After each guestroom is thoroughly cleaned and sanitized, a clean seal label is placed indicating that the room has not been accessed nor contaminated prior to guest arrival, giving you a confident of a safe stay.

Extra Precautionary Measures >

Gathering in guestrooms is strictly prohibited. All guests are advised to avoid gatherings and to share room with others not from the same household

Increased cleaning and disinfection schedules in public spaces with special attention on high touch areas using hypochlorous acid & water that kills 99.99% of bacteria, viruses, fungi and spores without harmful residue. Perfectly safe for babies, humans and dogs.


As we closely monitor the developing situation, we continue to be committed to the health, wellness and safety of all our colleagues, guests and travel partners.

Please note that this page will continue to be updated with the latest information.